Your email-id or email address is an address, which can be used to send or receive emails e.g. email@example.com or you@Sixthsense.com. Your email-id consists of two parts - local part and domain part. In you@Sixthsense.com the word "you" is called local part and "Sixthsense.com" is the domain part.
POP3 stands for "Post Office Protocol Version 3" which is used to retrieve emails kept on a mail server to your pc using an email client such as "Microsoft Outlook Express", "Microsoft Outlook", "Netscape Messenger", "Eudora Mail" etc.
Pop-id is a unique number assigned to your mailbox, which is also used as your email username while you retrieve your emails from Sixthsense's Mail Server using an email client such as "Microsoft Outlook Express", "Microsoft Outlook", "Netscape Messenger", "Eudora Mail" etc. It is an alphanumeric number that looks like this "a1234567-1".
Step1 Log in through "MY ACCOUNT" at www.sixthdns.com with your username and password. Step2 Once you are successfully logged in, go to Email services and click on the link "Create Email Id For My Domain Name" Step3 Click on the "Manage Email" link beside your domain name. Step4 To create a new email account, click on "Create" button and specify the email address you wish to create and then type in the password twice and choose "Create" button Step5 You'll see the success message on next screen that confirms that your email-id has been created successfully. Your email address will be firstname.lastname@example.org.
All these terms are used by various email clients to describe the username for an email-id. Every email-id has a username attached to it, which is supplied along with a password to the mail server while retrieving emails. This is same as your pop-id.
Net4Domains Web mail URL is http://www.mail4india.com where you can check your emails from anywhere in the world without configuring an email client. Just login with your email-id as username and email-password as password and you'll see a user-friendly interface, just like your favorite email client (Outlook Express/Netscape).
Step1 Log in through "MY ACCOUNT" at www.sixthdns.com with your username and password. Step2 Once you are successfully logged in, go to Email services and click on the link "Change Password of Emails" Step3 Click on the "Manage Email" link beside your domain name. Step4 To change password of your email account, click on "password change" button Step5 Enter the password details and click on "Change" You'll see the success message on next screen that confirms that password of your email-id has been changed successfully.
Step1 Log in through "MY ACCOUNT" at www.sixthdns.com with your username and password. Step2 Once you are successfully logged in, go to Email services and click on the link "Change Email Alias" Step3 Click on the "Manage Email" link beside your domain name. Step4 To change alias of your email account, click on "change alias" button Step5 Enter the new details and click on "Change" You'll see the success message on next screen that confirms that alias of your email-account has been changed successfully.
Step1 Log in through "MY ACCOUNT" at www.sixthdns.com with your username and password. Step2 Once you are successfully logged in, go to Email services and click on the link "Forward Email" Step3 Click on the "Manage Email" link beside your domain name. Step4 To change alias of your email account, click on "Forward" button Step5 Enter the enter email ID to forward to and click on "Forward" You'll see the success message on next screen that confirms that alias of your email-account has been changed successfully
Yes, you can. You can either host your domain with Sixthsense or get your domain's MX record pointed to Sixthsense. After paying for the email services, your domain will be authorized to use Sixthsense's mail services.
A catchall email-id is the one that will receive emails sent to all those email-ids on your domain that do not exist. It will act as a cover for all those spelling mistakes in local parts (aliases) that a sender makes while sending emails at your domain. For example, you have and email-id called email@example.com and some one by mistake types it as firstname.lastname@example.org. Now if you have created a catchall email-id on your domain, this message will get delivered in catchall email-id reducing the risk of missing out on important emails. This concept is also called, as "Unlimited Aliasing" which means that a catchall email account gives you the facility to receive all the emails sent to your domain on a single email-id without having to create one email-id per user and one email-id becomes unlimited email-ids. Since this feature gives you the benefits equivalent to having unlimited aliases on your domain, its called "Unlimited Aliasing".
To avoid missing any email sent to your domain due to incorrectly spelled alias, you can create a catchall email account. While creating a catchall account, you need to specify its alias as a wildcard character "asterisk" (*). To type this character, you need to hold down the "Shift" key on your keyboard and press "8" key. So your catchall email-id will be *@yourdomain.com. Configuring a catchall email-id is no different from a normal email-id since it also has a pop-id attached with it, which will act as "Email Username" for it though it is a good idea to create another email-id and forward your catchall email-id to that email-id. This will help when you want to send emails since sending from a catchall email-id wont help the recipient.
Sixthsense provides every email-id; a quota of 20 Mega Bytes in terms of storage space after reaching, which emails sent to, that email-id will start bouncing back to the sender stating that the mailbox for this email-id is full. This is applicable for all the email services that Sixthsense provided be it Dial-up, Domains, and Web-hosting etc.
If you wish to keep a backup of your messages on the server while checking your emails using an email client such as "Outlook Express" or "Netscape Messenger" you need to be aware that this will add to the storage space occupied on the mail server and will be counted against your mailbox quota. This feature is found in the advanced configuration properties of the email clients. You can find those options by looking at the step-by-step screenshots for all the commonly used email clients by clicking here.
Sixthsense restricts all outbound emails without a subject. If you try to send one, it bounces immediately with the relevant error message. It is done because one, it is a part of email ethics that one should not send a message without a subject and two, having a subject is always helpful in tracking and controlling an email message for internet community.
SPAM is unsolicited/unwanted email message(s), which is/are sent to a recipient against his/her will. SPAM most commonly includes bulk commercial email, which is sent to multiple email address for the purpose of advertising of a product or service with a common subject and message body. SPAM doesn't always mean bulk email but anything that is objectionable to the recipient.
SMTP (Simple Message Transfer Protocol) is traditionally the protocol that is meant for transfer of short messages on the Internet and shouldn't be misused for transferring huge data. Maximum message size should not increase 5 MB under normal circumstances and Sixthsense allows a maximum single message size of 10 MB to be sent or received through its mail servers.
Please make sure that you are entering your pop-id (e.g. a1234567-1) as your email username. Your email password is case-sensitive; so make sure that you are entering it in correct case. In case you've forgotten your password, you can always get it emailed to your administrative email-id.
Please check that you have entered correct spelling for your 2nd email-id. If you are sure that you have then try sending a test message to the 2nd email-id and see if you receive it. If this doesn't work for you, then remove the forwarding and check whether you can receive emails on your email address or not.
Make sure the MX record for your domain is mail.Sixthsense.com and your domain has not expired yet else you wont receive any emails on your domain. Also check that the email-id on which you are trying to send emails is not forwarded to any other email-id.
Please make sure that you are connected to the Internet. Check this by opening some web sites using your web browser. If you are online then make sure that you can reach Sixthsense's mail server. Try tracing pop.Sixthsense.com and see if you can reach it. For doing that, go to MS-DOS Prompt from your PC and type tracert pop.Sixthsense.com. If at the end of it, you get a message saying "Trace Completed" and you don't get any "Request Timed Out" messages in between, it means that network connectivity exists between your PC and Sixthsense's Mail Server. Then you shouldn't be having any problems downloading emails. If you still have, then contact your local network administrator to find out that there is no restriction on pop mails in your network and your Proxy Server (if any) supports POP3 and SMTP.
This happens if your email client has established connection with the mail server once and after that the connectivity has been lost. The possible causes are low speed connectivity, overwhelming requests on the server, network problems etc. Try and trace pop.Sixthsense.com to find out network problems. Go to MS-DOS prompt in your PC and type tracert pop.Sixthsense.com and check where do you find maximum latency and inform our support team if the delay is at Sixthsense's end.
Please make sure that you are trying your new password in correct case. If it still doesn't work, get it emailed to your administrative email-id from your control panel a http://www.sixthdns.com/ to be 100% sure that it is correct.
This normally happens if you have a low speed connection (dial-up) and the size of messages you are trying to receive is big. Can happen in good quality connections as well if the message size is huge. This happens because SMTP and POP3 protocol were designed keeping in mind that they will serve the transfer of short messages and most importantly your bandwidth is not good enough to be able to handle that big a message. To get rid of it, you can login to your email-id using Sixthsense's Webmail http://www.mail4india.com and delete bigger messages if they are not of big importance to you.
Downloading emails can be slow if you have low speed Internet connectivity compared to the size of messages you are trying to download. If you feel that you have good enough connectivity and still the email download is slow, check the connection speed between your computer and the mail server. For doing this, you need to go to MS-DOS prompt on your PC and type ping pop.Sixthsense.com. Find out the time it takes to ping the mail server. If it is less than 600 ms, the connectivity is good enough to download emails at normal speed. If it is above that, then you need to find out where is it getting delayed using tracert command. On MS-DOS prompt, type tracert pop.Sixthsense.com. If you can't understand the figures you are getting on the black window, please call up Sixthsense Support Team for help.
If you are able to open websites and are able use email-ids other than Sixthsense, then you need to trace Sixthsense's mail server from your network. If you are using a PC, then type tracert pop.Sixthsense.com on command prompt. For analyzing the results, contact Sixthsense support team and contact your local ISP if the problem is at their end.
The most probable reason for receiving your old emails once again is that you have recently configured your email client and you have done it before with the option "Leave a copy on the Server" checked. Since a copy of your email is already there on the mail server and your recently configured email client is treating them as fresh emails, it will download them on your PC.
The most common reason for receiving repeated emails can be explained using an example. You've created an email-id email@example.com and forwarded it to itself and firstname.lastname@example.org. Now you have both the email-ids configured in your email client and if someone sends you an email at email@example.com, you are bound to get 2 copies for the same message (one for a and other for b account). This is the basic concept which can become a more complex one if you have number of email-ids on your domain and you do lot of email forwarding between those email-ids.
The best possible way is to identify the Sender host's IP address from the message headers and send a formal complaint to the person responsible for that IP address stating that the aforesaid IP address is responsible for sending you the unsolicited emails. Find out the email address of person responsible for a particular IP address from http://www.apnic.net/ for Asia-pacific regions. If you need help for finding the IP address and the person responsible, contact Sixthsense's support team. If the sender is using Sixthsense's email services, please inform our support team and Sixthsense will be immediately taking action against unsolicited email sender.
This is a symptom of virus in your PC. Recent viruses/worms keep sending emails from infected PCs without the user's knowledge. If a machine is infected and is online, viruses use it to spread themselves through emails. They use their in-built SMTP engine and infected user's address book for sending those emails. Immediately clean your PC with good and updated anti-virus software. If you don't know how to do this, contact your hardware/software vendor for the same.
This happens; if the remote SMTP is unable to receive emails due to heavy traffic, network congestion, misconfiguration or overwhelming requests or remote SMTP is down for some reason. Sixthsense's email server will keep those messages in queue for its next delivery attempt and will bounce it back to you after it fails to deliver them in a fixed amount of time.
Find out from which email-id they sent those messages. Take out the domain part and try to ping that domain from your PC. A domain name should resolve to an IP address to be able to send emails to our mail server. If it doesn't Sixthsense's mail server won't accept the message and sender will get an error. If the sender hasn't got an error message yet, he/she needs to contact his Mail server administrator. In case you find that sender's domain actually does resolve then the most likely reason why you did not receive the message is that it wasn't resolving when the email was sent to you. Sender should get an error in any case.
Every bounced message contains an error message, which is normally a self explanatory one. If an error has come from any of Sixthsense's Mail Server, it will contain the name of that server with extension Sixthsense.com (e.g. pop1.Sixthsense.com, smtp2.Sixthsense.com). The most common SMTP errors have been discussed at the end of this FAQ section with the reasons. If you need help in understanding the bounced message, contact our Support team.
Email error messages usually mean what they say. For example, if your bounce message says, "mail box is full," the mailbox of the person you're trying to contact is probably full. If the message says "Unknown "local part" in domain "yourdomain.com"" then there is probably something wrong with the email address that has been entered in the TO: field, etc. Following are the most common error numbers with SMTP error messages attached to them, which may vary from server to server: SMTP Error Messages: Error # Error Message (may vary) 421 Service not available, closing transmission channel 450 Mailbox unavailable 451 Local error in processing 452 Insufficient system storage 500 Syntax error, command unrecognized 501 Syntax error in parameters or arguments 502 Command not implemented 503 Bad sequence of commands 504 Command parameter not implemented 550 Requested action not taken: mailbox unavailable (or Relaying Denied) 551 User not local 552 Requested mail action aborted: exceeded storage allocation 553 Requested action not taken: mailbox name not allowed 554 Transaction failed 9100 Not enough memory 9101 A task is already in progress 9102 No recipient was specified 9103 Aborted by user 9104 Invalid email address 9105 Invalid mail server address 9106 Invalid user name 9107 Invalid password 9108 Mail server is not responding 9109 Invalid reply from the server 9111 One or more e-mails were undeliverable